FreeBSD Infrastructure Support

Our FreeBSD support subscription gives you the flexibility, experience and ability to innovate around the box derived from our team of expert engineers. Unlock the ability to maximize the performance of your FreeBSD system regardless of the environment complexity.

Our FreeBSD Support Subscription works by providing businesses or individuals with access to expert FreeBSD professionals on an as-needed basis. Instead of committing to a long-term support contract, clients can engage FreeBSD support services on an hourly basis whenever they encounter technical issues, need assistance with system configurations, or require expert guidance.

What’s Included

• Design and implementation validation
• Planning new feature deployment
• Best practices support and advisory
• Access to our engineers during business hours
• Emergency FreeBSD support
• FreeBSD development advice
• Upstream and upgrade support

How It Works

1. Assessment and Evaluation: We start by assessing your FreeBSD infrastructure’s needs. We inquire and identify challenges, performance bottlenecks, or technical issues you’re facing within your FreeBSD setup. Lastly, we determine whether you require support for bug investigation, performance optimization, security concerns, or general guidance.
2. Solution Fit: Our team will propose a Subscription Agreement that will suit your needs and budget and draft an in scope/out-of-scope list of activities. This agreement will specify the number of monthly hours of service and can involve applying patches, modifying configurations, or making adjustments to your FreeBSD setup.
3. Ongoing Support: Based on the scope of the support agreement, you will receive ongoing assistance for maintenance, updates, and future issues that may arise in your FreeBSD environment. We will regularly review your support arrangement to ensure it continues to meet your organization’s needs.