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FreeBSD Infrastructure Support

Our FreeBSD Support Subscription works by providing businesses or individuals with access to expert FreeBSD professionals on an as-needed basis. Instead of committing to a long-term support contract, clients can engage FreeBSD support services on an hourly basis whenever they encounter technical issues, need assistance with system configurations, or require expert guidance.

How It Works

  1. Assessment and Evaluation: We start by assessing your FreeBSD infrastructure’s needs. We inquire and identify challenges, performance bottlenecks, or technical issues you’re facing within your FreeBSD setup. Lastly, we determine whether you require support for bug investigation, performance optimization, security concerns, or general guidance.
  2. Solution Fit: Our team will propose a Subscription Agreement that will suit your needs and budget and draft an in scope/out-of-scope list of activities. This agreement will specify the number of monthly hours of service and can involve applying patches, modifying configurations, or making adjustments to your FreeBSD setup.
  3. Ongoing Support: Based on the scope of the support agreement, you will receive ongoing assistance for maintenance, updates, and future issues that may arise in your FreeBSD environment. We will regularly review your support arrangement to ensure it continues to meet your organization’s needs.

What’s Included?

Design and implementation validation
Planning new feature deployment
Best practices support
and advisory
Access to our engineers during business hours
FreeBSD
development advice
Upstream and upgrade support
Emergency FreeBSD support
Still unsure?

Read our datasheet on FreeBSD Support and learn more about our service.

Also, our teams have a 72h response time, so you can rest assured someone will reach out to you shortly.