About Klara Inc.
Klara Inc. is a global team of open-source experts advancing FreeBSD, ZFS, and related technologies. We help organizations design, build, and maintain reliable systems using open-source software. We’re looking for an Operations Coordinator to support the daily operations that keep Klara running smoothly — from customer reporting and finance tracking to internal process organization.
Role Overview
This role ensures that Klara’s operational workflows run efficiently and on schedule. You’ll handle document management, weekly customer and project reporting, credit usage tracking, and expense management, while helping maintain the accuracy of our operational systems.
You’ll work closely with leadership, engineering, and finance, supporting a growing team that values precision, clarity, and continuous improvement.
Key Responsibilities
- Partner with the team to design and implement process automation improvements across finance and operations.
- Work with AI tools to identify inefficiencies and prototype new workflow solutions.
- Support accounts payable and receivable — invoice processing, vendor payments, and reconciliation.
- Track and categorize receipts, employee expenses, and reimbursements; experience with Hubdoc a plus.
- Maintain financial dashboards and reporting to ensure project credits, hours, and invoicing stay aligned.
- Keep process documentation and SOPs current and accessible across the team.
- Support compliance with financial policies and ensure records are audit-ready.
- Liaise with finance and leadership teams to prepare billing and reporting data.
- Experience with Monday.com and Zapier for workflow automation is a strong plus.
Qualifications
- 4-5 years of experience in business operations, finance coordination, or bookkeeping support.
- Working knowledge of invoicing, reconciliations, and financial tracking.
- Familiarity with accounting or expense tools (e.g., QuickBooks, Wave, or Xero) is an asset.
- Strong organization and follow-through with attention to detail.
- Proficiency with spreadsheets and project tools (e.g., Monday.com, Microsoft 365/Sharepoint).
- Clear written communication and ability to manage multiple priorities.
- Comfortable working remotely and asynchronously with global teams.
- Experience in a technical or services environment is an asset.
Success in This Role
- Reports and dashboards are accurate, timely, and consistent.
- Operational and financial data align across systems.
- Teams receive clear updates without needing to chase information.
- Internal processes are documented and easy to repeat.
- Continuously improve processes and increase efficiency
Why Join Klara
- Be part of a global open-source engineering company.
- Work directly with leadership and gain insight into all aspects of the business.
- Remote work flexibility, stable hours, and a collaborative culture.
- Opportunity to grow into Operations, Finance, or Business Coordination roles.